There are many problems you may experience on your Startimes for which the solution is to reset decoder. For Startimes, resetting a decoder usually provides the last resort to most unusual decoder issues. However, many decoder users do not yet understand why you need to reset a Startimes decoder. Some problems might require a Startimes troubleshooting procedure, which includes a reset. Other problems would need you to contact Startimes Help Centre for assistance. Therefore, understanding the reasons to reset decoder Startimes and how to do it makes you enjoy both terrestrial and satellite Startimes TV services. In this article, i shall take you through how to reset decoder Startimes. We shall also see the types of problems that warrant a Startimes decoder reset. Briefly look at the table of contents below and continue reading.
What is a Reset and What it Does to a Decoder
To reset a decoder means to default it back to its original factory condition. It could also mean to return all settings back to an earlier date, which had been pre-chosen for it. Resetting a decoder to an earlier condition wipes off any errors that may have occurred after the fixed date and condition. When you reset a decoder to an earlier date, all inputs and settings go away. Indeed, a reset could make a decoder look like brand new system in appearance and functionality. Interestingly, a decoder reset serves as an option in maintenance procedure for taking good care of your device.
Startimes TV is a digital pay-TV platform for both terrestrial and satellite services, which deals a lot on settings and adjustments. In order to get the best out of it, you must encounter series of settings adjustments when using Startimes. As a result, the system is bound to misbehave or malfunction over time. When it does, please reset the Startimes decoder.
Startimes Decoder Problems that Require a Reset
Before I show you how to reset decoder Startimes, it is good to understand the types of problems that you can fix with a decoder reset. Basically, technical issues usually require a decoder reset to fix. But what really are technical issues? Here are lists of common technical problems with Startimes decoders that require a reset to fix.
- Startimes channels begin to disappear
- picture and sound quality begin to drop
- decoder signals drop or goes out completely
- No service is available
- Password lost or forgotten
- some Startimes decoder personal settings begin to give problems to use
- general decoder malfunction
- software conflict or smartcard issues
- General and periodic defaulting of the decoder to factory default
As listed above, there are times you may need to reset the decoder even without any problems at hand. You may wish to clear up the buffer memory of the decoder and return it to virgin status. In this case, you run a reset and your decoder comes out clean once again.
However, when your Startimes decoder encounters account subscription challenges, that is not a decoder reset issue. Any problems relating to payments, subscription and account management ought to be directed to the Startimes customer care center. Alternatively, you may visit any branch of Startimes nearest to you for quick resolution. Now let me show you how to reset a Startimes decoder.
Procedure to Reset Startimes Decoder
Using your Startimes remote controller, do the following;
- press the BLUE button, a menu box appears on TV screen
- navigate to DEFAULT SETTINGS option using the arrow buttons
- press OK button at the centre of the remote control to select the DEFAULT SETTINGS option
- a prompt appears on screen requesting you to choose either “YES or NO”
- use the arrow direction buttons to navigate to the “YES” option and press OK to select it
- At this point, a warning message appears – “Restore initial data YES or NO”
- once again, use the arrow buttons to navigate to the YES option and press OK to confirm it
- your Startimes decoder should restart, reboot and re-scan the channel list.
Well done! You have successfully reset your decoder Startimes. Please ensure that there is no power outage within the entire duration of the Startimes decoder reset process. Any power failure might lead to an unsuccessful decoder reset. However, a power outage during decoder reset does not damage the system unlike during a DStv decoder software upgrade.
I hope this information helped? Feel free to let me know your experience using the comment space below. Also share this article with friends using the social media buttons below and above the post.
How can I talk to the call center on an email
My recorder reboots it’s self when the signals are clear
Please check well to ensure you did the right antenna – wire – decoder connection. Then you may do the DECODER RESET again and while starting a FIRST TIME BOOTING option, select ANTENNA POWER to OFF….then choose other options as appropriate and allow the decoder to rescan fully.
As long as your antenna – wire connections are ok and picking signal, your decoder must surely receive channels.
I have just restart my decorder and channels refuses to came back when I search
Hello, kindly visit the website at http://www.gotvafrica.com to get your country’s customer care line and contact them for a proper account chreck.
Still can’t get my subscribed channels account 01801824924