DStv payment is very easy to monitor once you understand the billing cycle that MultiChoice uses. At a glance, you no longer have to worry why your account is disconnected the way DStv does. However, it is common to hear subscribers say that they are being cheated because their account went off earlier than expected. To make you understand what happens when you make payment, I shall show you how to calculate DStv payment to know when subscription will expire. Therefore, stop feeling cheated and learn how to calculate your payment due date in this article.
When subscribers make DStv payment, most users complain that they are usually disconnected before their due date. Unfortunately, subscribers fail to understand one thing. The billing cycle for MultiChoice DStv and GOtv runs for a period of 30 days minimum (one month).
Therefore it is worthy to know how to count this 30 days of subscription for your DStv and GOtv. It tells you the proper time your account’s decoder would be disconnected. Consequently, you might be ready to renew your DStv packages in order to keep enjoying uninterrupted view.
What Happens at DStv GOtv Payment Disconnection
The disconnection signal command for all DStv and GOtv accounts are automatic and is issued once payment and reconnection is done. This means that disconnection time starts counting as soon as payment and reconnection is made. For a billing cycle of 30 days, the DStv account remains open and terminates on the night of the 29th day. This system is same for all DStv payment methods as well as for GOtv.
If I paid on 5th March, When would my Account be Disconnected?
Let us look at this case-study. Assuming you have made a DStv payment or GOtv subscription on the 5th of March, when would it trip off? Certainly, it is perfectly normal that the account disconnects by the midnight of 4th April.
- 5th March – 4th April (30 days billing cycle)
Irrespective of how many days may be in a month, this billing cycle is obtainable for MultiChoice brands of DStv and GOtv.
If I Made DStv Payment on 31st, When would be my Disconnection Date?
There are special situations where the month has 31 days and the following month has only 30 days. if one pays for DStv on the 31st, the subscription payment goes off on the night of the 30th day. Furthermore, it does not matter if the subscription counts up to 30 regular days. It therefore obeys date and time, which is the programmed factors on the subscriber management platforms.
- 31st March – 30th April (30 days billing cycle)
One might say that the above scenario is not up to 30 days billing cycle. However, the truth is that MultiChoice recognizes it as such and promptly disconnects when this is due.
DStv Payment on 31st January
Another special scenario arises for months that may not be upto 30 days like February. If you paid for DStv or GOtv on January 31st, your account will go off by the midnight of the last day in February, which may be on the 28th of 29th as the case may be. Either way, it is not up to 30 days (one month).
I bring to you this information because there have been so much queries from my readers requesting to know why their DStv and GOtv accounts usually go off one day lesser by their calculations.
Most subscribers of DStv and GOtv will get to understand when and why their DStv and GOtv subscriptions get disconnected.
That would be great…!