This post teaches you how to find the correct DStv Customer Care numbers, WhatsApp and Email for your own country. For any problems or challenges you may need DStv customer care to assist, you need your country’s DStv Help line. However, many DStv subscribers and prospects have been contacting me for many issues, which only MultiChoice DStv customer care can resolve. Some of these problems include wrong DStv account payment, decoder theft, account suspension and reconnection etc. Although some third-party platforms can fix some issues for subscribers on behalf of DStv, only DStv customer care can resolve any challenge that requires direct access to subscriber management systems. Therefore, let me show you how to easily find your country’s DStv customer care phone numbers and email addresses. Most African countries today enjoy DStv services as they are currently under the satellite TV network coverage.
Channels to Contact DStv Customer Care
Multichoice DStv Customer Care is present on so many platforms, including social media sites. Interestingly, DStv is very proactive in dealing with customer-related issues. The average turn-around time to resolve customer complaints does not exceed 24 hours during the weekday. Whether it is a resolve wrong DStv payment or reconnect account after subscription payment, these channels are efficient. In addition, DStv customer care will also help you if you are just making inquiry on any DStv issue. Anything at all, DStv decoder swap, self-service or finding an accredited installer, the customer care handles it. However, you must use the appropriate channels if you must have a solution within record time. Secondly, it is important to know the appropriate information or documents required of you for any kind of issue resolution on DStv customer care platforms. As a result, here are the different channels for DStv customer care.
- Phone Call Numbers – DStv Customer Care
- Physical Office Addresses – Customer Care
- WhatsApp – DStv Customer Care
- Email Address
- Online website Contact Forms
Phone Numbers for Calls – DStv Customer care
This channel of attending to DStv clients ensures you speak directly with a customer service representative and lodge in your complaints. It is very fast, responsive and in real-time. However, phone calls to DStv customer care is programs with an answering machine, which redirects you to a human service representative. The disadvantage of phone call to DStv customer care lies in the fact that phone charges apply. From the first ring, your network provider begins to charge your account even before a human service personnel takes over. For Nigeria, the main DStv customer care phone number is 012703232 and 08039003788. However, other countries phone numbers for DStv customer care are available as you read downwards.
Physical Office Addresses
You can visit any national, regional or state main offices of the DStv customer care in your country. You can follow the link below on your country to see the main office address for DStv in your country. Furthermore, going to branch offices would ensure that all issues relating to your DStv gets attention without being in a hurry. As long as you visit these offices with your DStv decoders, DStv customer care at office branches must surely fix the problem. go to Countries with DStv Customer Care and click on your country to see the available options for you. However, there are many DStv outlets and branded stores in the streets. They also offer some level of DStv customer care services. However, they may refer you to the direct customer care platforms if the issue is huge.
WhatsApp DStv Customer Care
This is a relatively new development. Five years ago, there was no WhatsApp platform for DStv customer care. Today, MultiChoice DStv handles most customer issues through their official WhatsApp business account. As expected, this platform is available for all the countries where DStv services are present. I have written extensively on the DStv WhatsApp for customer care solutions and I taught you how to use it. Similarly, use the link on your country below to visit the contact us page provided for your country, then click on DStv WhatsApp.
Email Addresses for DStv Customer Care
Email contacts for DStv customer care is very robust n function. It enables you to forward everything needed for any kind of DStv customer related challenges in an easy manner. In addition, it is very responsive with an automated confirmatory response system in less than one minute. However, issues reported via customer service emails get resolved within 24 hours. I will highly recommend using emails to report any problems you may be having with DStv. All you ought to do is to find your country’s DStv customer care Email address.
Website Contact Forms
If you do not wish to use third-party platforms to contact DStv customer care, you may simply use their contact form from the website. It is very direct and works just like any other platforms for DStv customer care. However, be sure that you are in your country’s page before filling the contact form. One way to know if you are on your country’s page is by seeing the flag by the far top right of the website. If you can see your country’s flag, then you are cool to ride on. Otherwise, click on the flag that you see, choose your country and click on it. Then proceed to CONTACT US.
Now that we have looked at the different channels for DStv customer care, let us now see how to Get your Country’s DStv Customer Care Numbers, WhatsApp and Email
Countries with DStv Customer Care Numbers and Email
If you are using DStv in the following countries below, there are unique DStv customer care numbers and email for you. Click on the links beside your country name to visit directly and get all the available customer care options for you. They countries are;
Countries’ DStv Customer Care Pages
- Nigeria – DStv Nigeria
- Ghana – DStv Ghana
- Angola – DStv Angola
- Eritrea – DStv Eritrea
- Sierra Leone – DStv Sierra Leone
- Benin – DStv Benin
- Ethiopia – DStv Ethiopia
- Mauritania – DStv Mauritania
- Botswana – DStv Botswana
- Mauritius – DStv Mauritius
- Gabon – DStv Gabon
- South Africa – DStv South Africa
- Burkina Faso – DStv Burkina Faso
- Gambia – DStv Gambia
- Mozambique – DStv Mozambique
- Burundi – DStv Burundi
- Namibia – DStv Namibia
- Sudan – DStv Sudan
- Cameroon – DStv Cameroon
- Niger – DStv Niger
- Guinea – DStv Guinea
- Eswatini – DStv Eswatini
- Cape Verde – DStv Cape Verde
- Guinea Bissau – DStv Guinea Bissau
- Tanzania – DStv Tanzania
- Ivory Coast – DStv Ivory Coast
- Republic of the Congo – DStv Republic of the Congo
- Togo – DStv Togo
- Chad – DStv Chad
- Kenya – DStv Kenya
- Rwanda – DStv Rwanda
- Uganda – DStv Uganda
- Djibouti – DStv Djibouti
- Liberia – DStv Liberia
- Sao Tome and Pincipe – DStv Sao Tome and Pincipe
- Zambia – DStv Zambia
- DRC – DStv DRC
- Madagascar – DStv Madagascar
- Senegal – DStv Senegal
- Zimbabwe – DStv Zimbabwe
- Equatorial Guinea – DStv Equatorial Guinea
- Malawi – DStv Malawi
- Seychelles – DStv Seychelles
We hope you find solutions to all your DStv challenges. Let us know your opinions by commenting in the space below. Also help us by sharing this post on Facebook, WhatsApp and other social media platforms using the share buttons below.
