This is how to change the details of a Multichoice account to your name after buying a second-hand DStv or GOtv decoder. You may be planning to sell your DStv or GOtv decoders and transfer ownership to the buyer without problems. What are the requirements for change of name, address and contact phone number on a DStv or GOtv account? This article explains in simple terms everything about the exchange of ownership during buy or sell of decoders from another subscriber. However, MultiChoice has reviewed and updated conditions for transfer of decoder ownership for both satellite and terrestrial TV brands. This article contains all updated change of ownership requirements – DStv GOtv accounts as provided by MultiChoice. But before we dig, let us learn the following terms;
What is Transfer of Ownership of DStv or GOtv Decoder Account?
Transfer of ownership for DStv or GOtv means to change the name, address and phone number details on a decoder account. Basically, MultiChoice does transfer of ownership to reflect the identity of the current decoder owner. It is usually required whenever a fairly-used decoder is sold or bought from another user. MultiChoice promotes the security of all DStv and GOtv brand subscribers therefore, they initiated requirements that properly identifies every account holder. The pay-TV giant does this through the process of transfer of ownership for every decoder that exchanges hands. Due to complexities associated with subscriber identity and security, MultiChoice has reviewed the requirements for decoder transfer of ownership.
Importance of Transfer of Ownership for Fairly-used Decoders
MultiChoice does transfer of ownership most importantly, for account owner’s security. The pay-TV company ensures that decoder account details bear the real name and contact of the current user. Certainly, this is the only way to protect your ownership of any device. In case of decoder theft, a customer is advised to report to MultiChoice immediately. Consequently, the account is marked “stolen”. This account status is reflected in all DStv and GOtv database and outlets. Wherever the culprit may go to recharge and use the stolen decoder, it shall be impounded. Overtime, there have been reported cases of stolen DStv and GOtv decoders. Suspicion is raised if the culprit fails to identify the account details at point of subscription recharge.
Therefore it is important to know the necessary documents needed for transfer of ownership. It is also known as cownership exchange for DStv and GOtv decoders.
Where Can I Do Transfer of Ownership?
The moment you acquire a second-hand decoder, first of all change ownership immediately. Get the seller to effect transfer of ownership to you. Furthermore, you can do transfer of ownership for DStv GOtv at any dealer or regional office of MultiChoice. Therefore, any DStv or GOtv-branded office where subscribers pay for reconnection is the right place to change name and other details. You can look up for addresses of MultiChoice major offices in this post – How to change your old DStv decoder to new one.
Similarly, you can do transfer of ownership for DStv or GOtv online. Because it takes time to effect the changes online, you may not be that patient. Therefore, the quickest places to change names on your DStv and GOtv accounts are the branch offices. MultiChoice customer service representatives attend to you directly. Apart from account ownership change, these offices also provide the easiest ways to pay for DStv and GOtv subscriptions.
Requirements for Change of Ownership of DStv or GOtv Decoder
Transfer of ownership for DStv GOtv accounts after buying a second-hand decoder involves changing the account name, address and phone number.According to Multichoice, these three information are very vital in determining who owns a DStv or GOtv account. This applies to both new and second-hand purchases of both DStv and GOtv decoders. the seller of the DStv or GOtv decoders provides these requirements. Afterwards, it becomes the duty of MultiChoice to change the name, address and contact phone number on the transferred account. Therefore, the requirements are as follows;
- Original Receipt of Purchase of the Decoder. Where the receipt cannot be found, a court affidavit proving ownership is required from the seller.
- A photocopy of the seller’s means of identification. In Nigeria, they are three valid means of identification – National ID, driving License and the International Passport.
- A hand-written letter of “Request for change of Ownership”. This letter should contain the buyer’s full name, address and contact phone number, to replace the existing seller’s details in the account.
MultiChoice staff verify these three major requirements for change of ownership before effecting transfers. it takes less than 15 minutes on the average to completely effect the change of ownership for a single DStv or GOtv decoder account.
How to change of ownership
Victor you are very funny. The earlier you effect this change, the better. In the event of death, nothing else can be done.
What about if the seller die before he change to buyer
What about if the seller die before he change to buyer
I want to recharge and use someone’s decorder without her absence.
I want to recharge and use someone’s decorder without her absence.