DSTV CONNECT ID – ALL YOU NEED TO KNOW

For all online DStv services and connections, you need the DStv Connect ID. Whether you are linking decoder, mobile app or synchronizing internet app, the DStv Connect ID gives you access. In this article, we shall look at what is DStv Connect ID and all that you can do with it. We shall also see how you can use the Connect ID to perform all DStv online-related services. To help you understand all you need to know about DStv Connect ID and its applications, I detailed the explanations. Specifically, you will learn the following;

• creating a Connect ID on DStv
• synchronizing and integrating DStv online services
• applications and services that require the DStv Connect ID

Meaning of DStv Connect ID

This is a unique number assigned to a subscriber after successfully registering on the DStv online portal. The ID number is unique to every subscriber, which also grants access to all other online services belonging to DStv. Interestingly, MultiChoice DStv enhanced all services with internet-based assistance including decoder payment and activation. As a result, every activity involving the internet requires the DStv Connect ID. Furthermore, the account must link a property during registration to obtain an ID. The property, which may be a decoder linkage authenticates the user. In most cases, registration authentications require the decoder smartcard or serial number. As a result, online integration becomes much easier.

Procedure for Generating DStv connect ID

I guess you have understood what a DStv Connect ID is? Here is how to generate and apply one.

• at the top-right of the DStv website, click on REGISTER or LOGIN
• Choose a username, email and password
• click on SIGN UP
• DStv immediately sends a message to that email
• visit your email inbox and click on the link in the message
• Click on the link in the email. This verifies your registration.
• The link redirects you to the confirmation page on the DStv website for proper login using your new credentials.

At this point, you can log into the portal to see your account and profile details. The DStv Connect ID is very visible as the unique number indicated boldly.

Integrating Online Services Using DStv Connect

DStv has multiple online portals for different purposes. There is a platform for account management, mobile app and other third-party services. However, you require the ID to use all these services. For instance, you require the Connect ID to authenticate the mobile app called the DStv Now. Furthermore, you can check your package and other self services with an active Connect ID

To integrate services to online platforms using the ID, certain data is required. Usually, a user wishing to integrate services online must have the following details handy. They include;

• Email
• phone number
• smartcard number
• decoder serial number
• social media details
• Most importantly is the Connect ID generated from DStv Online.

Let us look at these details one after another.

Email

Any subscriber wishing to use online services must have a functional email. Similarly, the email must be the same used during DStv decoder activation as well as all other registrations concerning their services. Therefore, the key to having an acceptable email is consistency.

Phone Number

Again, your phone number must remain consistent in all registrations. Primarily, the phone number on the decoder account is the most recommended. This is because the digital satellite TV brand recognizes decoder account details very easily. Furthermore, phone numbers are very important when you download and try activating DStv Mobile App on the phone. Furthermore, they are also necessary as DStv contacts subscribers mostly through emails and phone numbers

SmartCard Numbers for DStv Connect Services

This is the long length of numbers written on the reverse side of your decoder smartcard. Originally, the numbers are eleven digits. However, only the first ten digits are required in most transactions. For instance, resetting DStv decoders to clear error codes online cannot be done without the smartcard numbers. Furthermore, your smartcard is required during subscription payments at cash offices or online. Also, it is the smartcard you submit when contacting the customer care for assistance. The smartcard links directly to all accounts related to a subscriber. Aside identifying customers with it, it is the the instrument for resolving all technical or account issues including making subscription payments.

In conclusion, the ID services  cuts across all online services involving DStv. With support of other credentials such as smartcard numbers and emails, subscribers enjoy all online services and decoder facilities.

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