This post is about Toll-free DStv GOtv customer care numbers when you want to call using either MTN, Airtel, 9Mobile or GLO. A toll-free number is a phone number that network operators do not charge any money when you call. It is absolutely free when you call any toll-free number. Today, I will share with you complete toll-free DStv GOtv customer care numbers for all network operators in Nigeria and the rest of Africa. If you are using MTN, Airtel, GLO or 9Mobile, here are toll-free numbers you can call to connect to DStv and GOtv customer care platforms. However, it had been a disturbing development how subscribers are shortchanged with undue network charges whenever they try to call DStv or GOtv customer care. Happily, this is a result of a direct provisions from MultiChoice. DTMEDIA.tech reached out to MultiChoice, hence these toll-free customer service numbers.
Subscribers want a toll-free DStv and GOtv customer care numbers for convenient resolutions of pay-TV issues. Unfortunately, it was not forth-coming until now. This is what millions of subscribers in Nigeria and Africa are crying out for. However, there was need to provide a toll-free DStv GOtv customer care numbers for MTN, GLO, Airtel and GLO callers. After so much complaints, MultiChoice is bringing on toll-free customer care lines for DStv and GOtv users.
There are millions of DStv and GOtv subscribers not only in Nigeria but the rest of Africa. In fact, DStv and GOtv enjoy more patronage in Africa than any other pay-TV service. DStv and GOtv are the satellite and terrestrial TV brands of MultiChoice respectively. Unfortunately, the problems of cost, customer care inaccessibility and inefficiency have persisted. As a result, DTMEDIA.tech continues to receive complaints from numerous customers of DStv and GOtv over ugly experiences with customer care accessibility.
DStv and GOtv Unveils Toll-free Customer Care Numbers for MTN, Airtel, GLO and 9Mobile callers
Today, let me show you the toll-free numbers you can call to connect to DStv and GOtv customer care if you are using any of MTN, GLO, Airtel and 9Mobile. By using these toll-free customer care numbers, your network operator will not charge you during calls. Furthermore, these toll-free lines are direct to DStv and GOtv and resolves any issue.
DStv TOLL-FREE Customer Care for all Telecom Networks
Calling with…
MTN – call DStv on 08149860333 (DStv Toll-free)
Airtel – call DStv on 07080630333 (DStv Toll-free)
9Mobile – call DStv on 09090630333 (9mobile toll-free)
GLO – call DStv on 08113630333, 08003788266, 08003786328
For MTN users, you can also reach DStv on this non-toll-free regular customer care numbers as follows;
08039003788
012703232
TOLL-FREE GOtv Customer Care Numbers for all Telecom Networks
GOtv also has efficient toll-free customer care numbers to resolve all customer -related issues. However, you may also contact GOtv toll-free helplines for inquiry proposes. The toll-free numbers for all networks are;
MTN callers toll-free to GOtv customer service is 08139842260
Airtel callers toll-free to GOtv is 07080630900
GLO callers toll-free to GOtv is 08050183033
9mobile callers to GOtv toll-free is 08050183033
the regular GOtv Call Centre, which is not toll-free is 08039044688
.
Note however, that these toll-free and non-toll-free customer care numbers may not connect only at first dialing touch. However, a constant dial would definitely link you through and would get all your DStv and GOtv matters resolved.
Why Make DStv GOtv Customer care Numbers Toll-free and More Responsive
This post does not intend to portray the Customer Service numbers for DStv and GOtv in bad light. However, there is need to highlight on areas of improvement with a view to meeting subscriber needs anytime. In recent times, a lot of DStv and GOtv users have been complaining that it is very expensive trying to contact customer care help lines of DStv and GOtv. These DStv / GOtv help lines exhaust their airtime from the moment the lines begin to ring and when they connect, unsolicited adverts would ensue without a customer care agent coming on.
Therefore, there is need to make all DStv and GOtv Customer Care Help lines toll free, advert-free and instantly responsive. The procedure to getting to speak with a human customer care agent needs to be simplified. The easier a customer finds satisfaction using a service, the more reassuring for the customer as the latter must peach tent with the service.
Why Does DStv GOtv Dealer Offices Turn Customers with Issues Away?
I believe that MultiChoice cherishes their customers so much and would go the extra mile to meet their satisfaction. However saddening is the experience one gets from some dealer and retail offices of DStv and GOtv, concerning rendering technical assistance to customers who paid outside their offices. Most customers would always complained that they were asked to contact DStv and GOtv customer care help lines even when they were already in DStv / GOtv offices.
The alleged reason they were not attended to is always because the unfortunate customers paid online / elsewhere and now came to seek help from them and as such, there is no profit for them as regards such payment.
There is need for MultiChoice to look into such customer service issues as a lot of customers run into this kind of problem regularly. MultiChoice has made available diverse methods of subscription payment for DStv and GOtv. I also know that all DStv / GOtv dealer offices and retailers work with a common interest and in for MultiChoice. Why would they send customers who need assistance away, just because the latter did not pay directly through their offices?
This is an urgent call for MultiChoice to address this menace. If this experience continues unabated, subscribers might begin to consider other numerous satellite TV and terrestrial TV services abounding in Nigeria and other African countries.
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