It is common to hear subscribers complain that even after they have renewed their GOtv subscription, their channels refused to show. This is not to say that the GOtv platform is not efficient nor automated. In fact, GOtv subscriber management system utilizes the best of technologies in digital terrestrial pay-TV industry in sub-Saharan Africa including Nigeria.
The GOtv system has been built to enable any customer resolve any issue through the GOtv Easy Self Service window. This post shows you how to restore your channels if they fail to come up after paying your GOtv subscription. They are easy and reliable.
When you make payment correctly and it is confirmed as successful but after some minutes your channels are yet to show up, I am sure that your money is sitting right in your GOtv account but it requires a re connection command which ought to have been initiated automatically as soon as the payment was confirmed. However, simply call 08039044688 or dial *288*# or try this SMS code by sending (RESET IUC No.) to 4688. That is type your decoder IUC number after the RESET and send the SMS to 4688. Your GOtv will come alive and will also start reading from that moment
I have subscribe since 3dsys now but is not working IUC_7020924740
I have subscribed but is not showing up IUC 8061544082
I have paid my Gotv subscription, but it’s not coming up, my iuc is4622414417
Have subscribed to my gotv account and it has come up my iuc number is 8066224721
Kindly follow the prompt on your GOtv TV screen and do a reset text message from your mobile phone. Alternatively, you can log into your MyGOtv App and reset it by yourself by doing the CLEAR ERROR CODE RESET, E-16
Have paid my gotv but is not working, 8064079739
Good morning. I have subscribe my Gotv two times but is not working almost tree time now.. please help me my ICU 072416994
I have paid for my gotv subscription of 2300#but channels are not working.here is my iuc number8071550569
good morning, I subscribe my gotv since 3 days but is not coming up. IUC 2019167295
Dear Edward, you can always resolve these kind of issues and even make payment for GOtv all by yourself just by downloading the MyGOtv App. Please read up this article HOW TO USE GOtv MOBILE APP FOR ALL FUNCTIONS. It will help you going forward.
I have paid for my Gotv subscription of #3000 but the channels are not working. Here is my IUC number:- 7034872219.
Help me clear the error,I Ave subscribe but it is not showing.my iuc is 8060185116